Privacy Policy
We are committed to safeguarding the privacy of our website visitors; this Privacy Policy sets out how we will treat your personal information.
1. What information do we collect?
We may collect, store and use the following kinds of personal information:
(a) information about your computer and about your visits to and use of this website (which may include information about your IP address, geographical location, browser type, referral source, length of visit and page views);
(b) information that you provide to us for the purpose of registering with us, receiving our newsletters and/or downloading ebooks from our website (including your email address);
(c) information that you provide when using our reminder service (which may include your insurance and other financial services renewal and/or expiry dates, and details of your insurance and other financial services providers);
(d) information that you provide when using our "broadband postcode" search (including your postcode and phone number). This information will only be used to provide you with details of broadband services available at the postcode you enter, and optionally the telephone number you enter.
(e) information that you provide when entering a prize competition on the website (which will include your title, name, email address, insurance provider, reasons for choosing the insurance provider, start date of insurance and insurance premium, and may also include details of your previous insurer, your reasons for choosing your previous insurer, the type of cover provided by your previous insurer, your opinion of your previous insurer and whether you would recommend your previous insurer to others);
(f) information that you provide when asked to validate a prize competition entry (which will include a copy of the relevant insurance certificate – which we will destroy after the validation process);
(g) information that you provide to enable us to pay any prize won by you (which may include your postal address or bank details);
(h) information about purchases of financial products that you make on third party websites after you follow a hyperlink on our website (including the product purchased, the product provider and the date and time of the purchase); and
(i) any other information that you choose to send to us.
2. Cookies
2.1 We use cookies on this website. A cookie is a text file sent by a web server to a web browser, and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
2.2 We will send cookies to you (which may be stored by your browser on your computer's hard drive) for the following purposes:
(a) to enable the website to identify you while you are logged in and manage your sessions on the website (including assisting with website navigation);
(b) to monitor and log your activity on the website;
(c) to track purchases of financial products on third party websites; and
(d) to validate competition prize entries.
2.3 Most browsers allow you to refuse to accept cookies. (For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.) This will, however, have a negative impact upon the usability of many websites.
3. Using your personal information
3.1 Personal information submitted on this website will be used for the purposes specified in this Privacy Policy or in relevant parts of the website.
3.2 We may use your personal information to:
(a) administer and enable your use of the website;
(b) improve your browsing experience by personalising the website (which may include the service of targeted offers for products and services);
(c) sending you email reminders regarding the renewal or expiry of your insurance policies;
(d) manage any competition entries you submit, validate such competition entries, and send you any prizes you may win;
(e) send you our Money Saving Tips newsletter if you have agreed to this, and any other newsletters and updates which you have specifically requested;
(f) provide third parties with statistical information about our users (but this information will not be used to identify any individual user);
(g) deal with enquiries and complaints made by or about you relating to the website; and
(h) investigate the misuse or alleged misuse of the website.
3.3 We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.
4. Other disclosures
In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this Privacy Policy, we may disclose information about you:
(a) to the extent that we are required to do so by law;
(b) in connection with any legal proceedings or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and
(d) to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.
5. International data transfers
Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this Privacy Policy.
6. Security of your personal information
6.1 We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
6.2 We will store all the personal information you provide in our password-protected database. Passwords will be stored in encrypted form. Our servers are protected by a firewall. In addition, all pages on the website relating to your personal information will be protected using SSL technology, and account details will be stored in our database in an encrypted form.
6.3 Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
6.4 You are responsible for keeping your password and user details confidential. We will not ask you for your password (save when you log on to the website).
7. Policy amendments
We may update this Privacy Policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.
8. Your rights
8.1 You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee (currently fixed at £10.00).
8.2 You may instruct us not to process your personal information for marketing purposes at any time by using our website contact form. (In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.)
9. Third party websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
10. Updating information
Please keep the account information we hold about you up-to-date. (You are able to amend your account information when logged in to your account.)
11. Contact
If you have any questions about this Privacy Policy or our treatment of your personal information, please write to us using our website contact form or by post to Dot Zinc Ltd, 2nd Floor, 16 Borough High Street, London SE1 9QG.
We are registered under the Data Protection Act 1998 (registration number Z6245956).
