Tiscali Broadband and Phone
 |  Compare Tiscali Broadband and Phone details directly with other broadband or compare broadband using our broadband comparison tables. | ||
| Company: | Tiscali | ||
| Product: | Broadband and Phone | ||
| Signup via this site: |  | ||
| Broadband Details | |||
 Migration: | You can migrate to this provider using an IPStream or LLU Migration Authorisation Code (MAC). This is the easiest method of switching | ||
| Technology: | ADSL IPStream | ||
| Technology Information: | You will need a non cable telephone line in order to get this package. This will cost £11.00 a month from BT or £10.99 from Tiscali | ||
| Apple Mac: | Tiscali does not support the supplied wireless router in conjunction with Apple Mac's. | ||
| Costs & Fees | |||
| Contract Length: | 12 months - Should you cancel your contract during this period, the remaining balance will be charged to you in one lump sum | ||
| Connection Fee: | Free - Activation for your new connection | ||
| Monthly Cost: | £4.49 - per month for 3 months, £12.99 per month thereafter. The set monthly cost you will pay for this package does not include line rental | ||
| First Year Cost: | £130.38 - This includes any promotional discounts, modem costs and connection fees but does not include monthly line rental | ||
| Customer Services | |||
| Awards and Accreditations: | Customer Satisfaction - JD Power 2007 Home Phone Customer Satisfaction - uGov 2007 Best Portal - ISPAs Awards 2006 | ||
| Online Support: | Online support provided via e-mail and help text on the providers web-site | ||
| Call Centre: | Technical help: Lines are open 24 hours, 7 days a week. Calls are charged at 10p per minute from a non-Tiscali landline (5p per minute from a Tiscali landline) Billing and customer care enquiries: Lines are open 8am to midnight, 7 days a week. Calls are charged at 10p per minute from a non-Tiscali landline (5p per minute from a Tiscali landline) | ||
| Downloading | |||
| Download Speed: | 8Mb | ||
| Upload Speed: | 448Kb | ||
| Download Limit: | Unlimited | ||
| Download Limit Notes: | This package comes with an unlimited download limit with a fair usage policy which may restrict the amount you can download via your internet connection. This package is suitable for medium usage; here are some helpful representations of downloading:
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| Download Limit Exceed Notes: | Customers that fail to reduce their usage during peak hours, will share bandwidth with oher high users. This will result in a significant loss of speed. | ||
| Contention Ratio: | 50:1 | ||
| Extras | |||
| Modem: | A free wireless router is provided with this package (free p&p). | ||
| Modem/Router: | Free - A wireless router is included with no charge for P and P. | ||
| Email: | Includes free e-mail addresses with automatic spam and virus protection | ||
| Voice Over IP (VOIP): | Speak to your friends and family online with Voice-Over-IP | ||
| Audio Content: | Tiscali provides unique exclusive audio content - listen to music sessions with top artists. Tiscali radio also available | ||
| Video Content: | Videos of top musicians playing exclusively for Tiscali. Video libraries of news, sport and entertainment bulletins. | ||
| Webspace: | 100MB of web space included | ||
| Windows: | The router supplied by this provider is compatible with Windows 98, 98SE, ME, 2000, XP or Vista or higher | ||
| PlayStation Compatible: | Yes | ||
| X-box Compatible: | Yes | ||
| Networking | |||
| IP Addressing: | Dynamic IP Address. | ||
| Payment Methods | |||
| Cheque: | You cannot pay for this package with a cheque | ||
| Credit Card: | You can pay for this package by credit card | ||
| Direct Debit: | You can pay for this package by Direct Debit | ||
| Protection | |||
| Anti Virus: | 25% off Norton anti virus software | ||
| Anti Spam: | 25% off Norton anti spam software | ||
| Firewall: | 25% off Norton firewall software. However, the wireless router supplied will provide basic firewall protection for your computer | ||
| Child Protection: | 25% off Norton child protection software | ||
| Compare | |||
| Products: | www.tiscali.co.uk Broadband | ||
